Job Description

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace.

Provides Guest Safety and loss control of assets by monitoring all gaming and non-gaming casino and adjacent property functions, and by reporting all irregularities to the appropriate personnel, as established by procedures.

Maintains a video library of all property-wide activities for periods as prescribe by in-house procedures, and by State directives.

Coordinates with the Guest Safety department personnel to provide optimum video coverage of transaction, interactions that require coverage as established by procedures.

Notifies the Surveillance Manager of all information and significant observations concerning gaming and support areas of operations.

Promotes ongoing and effective communications with Surveillance Manager and team.

Ensures the confidential treatment of all relevant information.

Takes appropriate measures to promote the safety and courteous treatment of customers, guests and team members of the property.

Stay current with the Company and Departmental policies & procedures, and Nevada State Gaming regulations to maintain compliance.

Maintains camera placement, monitors camera coverage, and makes changes where appropriate to ensures optimal coverage of all activities.

Ensures accurate and though documentation and reporting of shift activities.

Works towards short and long–term departmental goals.

Maintains a positive work ethic and promotes a positive environment with team.

Answer emergency calls via telephone and communicate such calls with patrol units.

May be required to act as dispatcher for responding personnel under certain circumstances.

Other work-related duties may be assigned by Security Management.

Must be 21 years or older and able to obtain a Gaming Card.

FREE EMPLOYEE MEAL per shift!

Requirements

• Ability to act independently while drawing conclusions from written, camera/video and computer-generated materials.

• Ability to gather and interpret quantitative or qualitative data, make decisions based on the data and find solutions to special problems.

• Operate a computer to access & input information using Excel, Word, and Windows) review and download video to a thumb drive, to perform job functions.

• Visually monitor & record day to day operations, both interior and exterior, in areas throughout the casino/hotel.

• Research and review disputes, locate tapes requested for investigations by other departments and observe special surveillance assignments.

• Operate with phones, computers, DVR, NVR and other surveillance equipment, input/retrieve data and take pictures.

• Stay constantly aware in order to detect equipment malfunctions or errors such as missing info.

• Maintain the highest level of discretion and confidentiality while performing all surveillance activities.

• Assist Nevada Gaming Control Board Officers in investigation of gaming incidents.

• Assist in arrests, maintaining and performing gaming audits and reports.

• Maintain professional communication at all times for the ease of information sharing.

• Assist all state & Local Police agencies in performing investigations that are related to our property.

Job description

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. 

Shifts:

Swing-4:00pm-12:00am

The successful Keno Writer candidate must be able to receive, verify and record wagers. The successful Keno Writer candidate must also have good, demonstrated math skills. We will provide paid on-the-job-training. 

Benefits:

We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western Hotel discounts, 50 cents off the gallon at Boomtown's Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

FREE EMPLOYEE MEAL per shift!

Requirements

Must be 21 years old.

Job description

At Boomtown, taking care of our team is a MUST! We offer a very competitive benefits package including health, dental, vision, life and PTO. In addition to the “basics”, team members get 50 cents off the gallon at the Boomtown Chevron, food, beverage and retail discounts, free concert tickets, and fun FREE activities for team members and their families, just to name a few. Also, if traveling is on your list of things to do, we offer Best Western hotel discounts that can be used at all participating Best Western’s around the world!

Dishwashers shift available: Wednesday-Sunday 3:00pm-11:00pm

The dishwasher is responsible for cleaning dishes, pot, pans and silverware with chemical cleaners. Must be able to work quickly and efficiently. Must be at least 18 years old.

Benefits:

We offer a very competitive benefits package including health, dental, vision, life, PTO, Best Western hotel discounts, 50 cents off the gallon at Boomtown's Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

FREE EMPLOYEE MEAL per shift!

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discount

401(k)

Life insurance

401(k) matching

Referral program

Requirements

Must be 18 years or older.

Available to work weekends

Job description

At Boomtown, taking care of our team is a MUST! We offer a very competitive benefits package including health, dental, vision, life and PTO. In addition to the “basics”, team members get 50 cents off the gallon at the Boomtown Chevron, food, beverage and retail discounts, free concert tickets, and fun FREE activities for team members and their families, just to name a few. Also, if traveling is on your list of things to do, we offer Best Western hotel discounts that can be used at all participating Best Western’s around the world!

Description:

If you’re ready to cook up a storm, Boomtown wants you! What it boils down to is, we’re looking to hire an experienced Cook for our Steakhouse. The passionate and successful Cook will be responsible for preparing and presenting all food items as called for on restaurant menus. Participation in the area set-up and quality control of all food production items in a timely manner that is consistent with all safety and sanitation standards are required along with Sauté and broiler experience. Must be able to obtain and maintain a beverage card. Don’t worry, eat happy! This position is Monday – Friday, with weekend availability, day shift and evening shift!

Boomtown Casino & Hotel is looking to hire an experienced Cook for the Restaurant. The successful Cook will be responsible for preparing and presenting all food items as called for in the Restaurant and participate in the area set-up and quality control of all food production items in a timely fashion that is consistent with all safety and sanitation standards. Sauté and broiler experience required. Must be able to obtain and maintain a beverage card.

Benefits

Boomtown offers benefits package including health, life, dental and vision insurance. As well as Paid Time Off, discounts at food outlets on property, and many other fun and exciting opportunities.

Requirements

Must have at least one year of cooking and prepping experience.

Job description

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. 

Day Shift: 9:00am-5:00pm-Full Time

FREE EMPLOYEE MEAL per shift!

The successful houseman candidate will be responsible for answering guest room calls, stocking linen closets maintaining public areas of the hotel and any other related duties required. Superior customer service skills required.

Benefits:

Boomtown offers benefits package including health, life, dental and vision insurance. as well as PTO, discounts at food outlets on property, and many other fun and exciting opportunities.

Free Shuttle for Housekeeping employees.

FREE EMPLOYEE MEAL per shift!

Requirements

must be at least 18 years of age.

Job description

The Director of Casino Marketing is responsible for developing and executing the overall marketing strategy to drive revenue, increase casino visitation, enhance player loyalty, and support brand growth. This leadership role oversees promotions, special events, player development, database marketing, entertainment, and digital outreach, while ensuring alignment with company goals and regulatory compliance. Along with working closely with the advertising, online marketing, social media and graphic design teams.

Key Responsibilities

Strategic Planning & Leadership

• Develop and implement annual and long-term marketing strategies to increase gaming      and non-gaming revenue.

• Analyze market trends, competitor activity, and customer data to identify opportunities for growth.

• Lead and mentor the casino marketing team, including Player Development, VIP Services, Promotions, Special Events and Entertainment.

• Collaborate with senior management to align marketing efforts with business      objectives, financial targets, and guest service standards.

Player Development & Loyalty Programs

• Oversee the Player Development team to implement strategies for acquiring, growing, and retaining high-value players.

• Manage loyalty/rewards programs, including tier structure, reinvestment levels, offers, and promotions.

• Review player data and analytics to optimize player reinvestment, incentives, and comp decisions.

• Maintain strong relationships with VIP guests and ensure exceptional service      standards are met.

Promotions & Events

• Plan, approve, and execute daily, weekly, monthly and annual casino promotions, tournaments, drawings, and special events.

• Coordinate with operations, banquets, entertainment and F&B departments to ensure seamless execution.

• Monitor promotional ROI, participation, and guest feedback to improve future offerings.

Advertising, Branding, & Digital Marketing

• Assist with brand identity and ensure consistent messaging across all platforms including print, digital, radio, TV, and social media.

• Support with developing digital marketing strategies including email campaigns, SMS, social media engagement, website content, and online advertising.

• Maintain marketing collateral, signage, media plans, and promotional materials.

• Ensure we respond promptly to all online and website concerns, comments and reviews. 

Budgeting & Financial Management

· Develop and maintain business plan and marketing plan. 

• Develop and implement annual marketing plan unique for the two properties that supports and is supported by the overall brand strategy for the company and generates trial and builds long term relationships with guests.

• Develop      and manage the departmental budget, including advertising, promotions, player reinvestment including points, comps and Free play.

• Track and report on marketing KPIs such as revenue growth, visitation, database performance, and program ROI.

• Ensure all expenses align with financial goals and regulatory compliance.

Regulatory Compliance & Reporting

• Ensure all marketing activities, promotions, and giveaways comply with state gaming regulations and internal policies.

• Coordinate with legal, compliance, surveillance, and IT teams when needed for approvals and audits.

• Maintain accurate documentation of contest rules, winner verification, and regulatory submissions.

Qualifications

Education & Experience

• Bachelor’s degree in marketing, Business, Hospitality, or related field encouraged.

• 3–5+ years of experience in casino or hospitality marketing, with at least 1 years in a leadership role encouraged.

• Proven track record in player development, promotions, digital marketing, or casino operations.

Relief Casino Shift Manager

Boomtown Casino Hotel

At Boomtown Casino Hotel, our mission is to create a workplace where team members feel valued, supported, and excited to grow their careers. We’re committed to hiring individuals who want to develop with us while building lasting friendships and contributing to memorable guest experiences. Across all departments—from front-of-house to back-of-house, management to executive leadership—we work as one team in a fun, friendly, and professional environment.

Position Summary

The Relief Casino Shift Manager (Manager on Duty) plays a key leadership role in ensuring smooth casino operations and exceptional guest service. This position oversees casino floor activity—primarily slot operations—while supporting all departments throughout the property. The ideal candidate is knowledgeable in Gaming Regulations, skilled in resolving guest concerns, and comfortable making confident decisions in a fast-paced environment.

Key Responsibilities

Monitor and support daily casino floor operations with a focus on slot activity

Serve as Manager on Duty, providing leadership and assistance to all departments

Respond to and resolve guest service issues promptly and professionally

Ensure compliance with all Gaming Regulations and company policies

Communicate effectively with team members and leadership to maintain operational excellence

Complete necessary reports and documentation with accuracy

Qualifications

Must be at least 21 years of age

Ability to obtain and maintain required Gaming and Beverage cards/licenses

Strong guest service, communication, and multi-tasking skills

Proficiency in computer applications (Excel, Word); ATI and LGS system experience a plus

Previous casino or gaming industry experience preferred

Flexible schedule with availability for various shifts

Full-time position; salary commensurate with experience

Job description

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. 

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. 

The successful Dual Rate Dealer candidate must have at least 2 years prior dealer experience in Blackjack. The successful candidate must also have demonstrated good math skills. Gaming registration is required and must be 21 years or older.

Benefits

We offer a very competitive benefit package including health, dental, vision, life, supplemental insurances and PTO. Also food, gas, and property outlet discounts. Discounts at Cabela's, free concert tickets, and lots of free fun activities for team members and their families, just to name a few.

FREE EMPLOYEE MEAL per shift!

Job Type: Full Time

Salary: $12.00 per hour PLUS Tips

Experience:

Table Games Dealer: 2 years (Preferred)

Must be 21 years of age.

Job description

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. 

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. 

Table Games Dealer

The successful Table Games Dealer candidate must have at least 2 years prior dealer experience in Blackjack. The successful candidate must also have demonstrated good math skills. Gaming registration is required and must be 21 years or older.

Benefits

We offer a very competitive benefit package including health, dental, vision, life, supplemental insurances and PTO. Also, food, gas, and property outlet discounts. Discounts at Cabela's, free concert tickets, and lots of free fun activities for team members and their families, just to name a few.

FREE EMPLOYEE MEAL per shift!

Job Type: Part-time

Salary: $12.00 per hour PLUS Tips-Take your own tips

Experience:

Table Games Dealer: 2 years (Preferred)

Must be 21 years of age.