Frequently Asked Questions

At Boomtown Casino Resort, we're here to help make your stay as smooth and enjoyable as possible. Below are answers to some of the most frequently asked questions from our guests. If you have any additional inquiries, feel free to fill out our contact form or give us a call at 775-345-6000.

  • 2100 Boomtown Garson Rd, Reno, NV 89439; (775)-345-6000

  • All service animals are welcome at Boomtown Casino Resort! We are committed to providing a comfortable and accommodating experience for all our guests, including our four-legged friends. If you have any questions or need additional information about our service animal policy, please call our hotel directly at 775-345-6000. Our team is happy to assist you!

  • Call 866-553-8360 to book a hotel room using your casino offer! You can also find instructions in our monthly mailers and emails.

    • Free Wi-Fi

    • Live nightly entertainment

    • 2 Complimentary Waters (in-room)

    • Complimentary Parking

    • Access to the Fitness Center

    • Access to Indoor Pool

    • In-room coffee, refrigerator, and safe

    • Complimentary Valet & Bell Desk

    • Complimentary local and 800 phone calls

    • Access to Business Center

  • Check-in begins at 4:00PM and check-out is at 11:00AM.

  • Our buffet is currently closed, but we have some exciting new dining experiences in the works that we can't wait to share with you. Stay tuned for updates—we’re cooking up something special!

  • We no longer offer smoking rooms following our recent renovations. Maintaining a clean, fresh, and comfortable environment for all our guests is our top priority. We appreciate your understanding and look forward to welcoming you to our smoke-free hotel!

  • Boomtown does not offer a continental breakfast, but we do have a variety of delicious breakfast options available at minimal cost. Whether you're in the mood for a quick bite or a hearty meal, you'll find something to start your day right.